NEWS
& INSIGHTS

Call us on

01256 597 888

Opening Hours

9am – 5pm Monday to Friday

Email

info@solid8.co.uk

Telemarketing
03.18.2021

Does telemarketing still work? (Spoiler: Yes)

The mention of telemarketing to some people will m ...
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Sales
02.23.2021

We’re hiring!

We're on the look out for 2 super-star new recruit ...
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Sales
01.14.2021

Why should I outsource my sales team in 2021?

Outsourcing has become an integral part of busines ...
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Telephone answering
12.15.2020

5 step guide: How to answer the phone professionally

First impressions count. During the month where cu ...
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Customer services
12.01.2020

A COVID Christmas – is your customer service department ready?

Sleigh, what?! It’s here already?! We’ve reached D ...
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Customer services
11.19.2020

COVID-19 is not an excuse for poor customer service

There’s no denying the devastation and disruption ...
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Solid8
11.02.2020

How do I know when it’s time to outsource?

Should I outsource staff? Is it time to consider o ...
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Case study
10.22.2020

Delivering products and profitability with outsourced customer services

Delivering products and profitability with outsour ...
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Customer services
10.15.2020

How to respond to negative reviews

5 top tips - responding to negative feedback We’v ...
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Solid8
10.01.2020

How to stay cyber-secure when working from home

Staying cyber-secure when working from home Socia ...
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SALES
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