Privacy Policy

 

Solid8 Consulting Ltd (Solid8, We, Us) is a company registered in England and Wales (company number 08480047).

Our registered address is:

8 Main Street

Bilton

Rugby

Warwickshire

England

CV22 7NB

 

Our main office address is:

Solid8 Consulting Ltd

Worting House

Church Lane

Basingstoke

Hampshire

England

RG23 8PX

 

This privacy policy will explain how we use the personal data we collect from you.

 

Topics:

 

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Solid8 collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Location data
  • Which pages you have viewed and website navigation data

 

How do we collect your data?

You directly provide Solid8 with most of the data we collect. We collect data and process data when you:

  • Enter into a contract for any of our services.
  • Voluntarily complete a customer survey or other similar communication.
  • Contact us directly via telephone, email, web form or other means.
  • Subscribe to our mailing list.

Solid8 may also receive your data indirectly from the following sources:

  • Use or view our website, via your browser’s cookies.

 

How will we use your data?

Solid8 collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Improve and develop our products and services

When Solid8 processes your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Solid8 securely stores customer data at our main office where it is only accessible by those members of staff necessary to carry out the purposes outlined above.

Some data, including personal data is stored on third party systems through our use of Google Analytics and Hubspot.  Only Solid8 staff necessary to carry out tasks associated with the defined purposes for collecting data have access to these systems.  Further protection of this data is governed by the data and privacy policies of the companies which own and operate these services.

Solid8 will keep your personal data for up to 3 years following your last contact with us. Once this time period has expired, we will delete your data.

 

Marketing

Solid8 would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Solid8 from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email info@solid8.co.uk .

 

What are your data protection rights?

Solid8 would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to submit a request to Solid8 for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Solid8 correct any information you believe is inaccurate. You also have the right to request Solid8 complete any information you believe is incomplete.

The right to erasure – You have the right to request that Solid8 erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Solid8 restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Solid8’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Solid8 transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@solid8.co.uk

Call us at: 01256 597 888

Or write to us at our main office address above.

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org .

 

How do we use cookies?

Solid8 uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Improving our products and services.

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Solid8 website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Solid8 keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7th May 2020.

 

How to contact us

If you have any questions about Solid8’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@solid8.co.uk

Call us:01256 597 888

Or write to us at:

Solid8 Consulting Ltd

Worting House

Church Lane

Basingstoke

RG23 8PX

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Solid8 has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Telephone: 0303 123 1113

Address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

WHAT WE CAN OFFER...

Solid8 provides a range of professional services to businesses on either a long term, temporary or single project basis.